ERROR
ZATCA-00020 Invalid Debit Note Reference
Debit note references an invoice that doesn't exist or wasn't reported to ZATCA.
⚠️ What Causes This Error?
Common reasons why you might see ZATCA-00020
- ✗ Original invoice number incorrect
- ✗ Referenced invoice not yet submitted
- ✗ Debit note amount exceeds original
- ✗ Wrong document type selected
✅ How to Fix This Error
Follow these steps to resolve ZATCA-00020
1
Verify Original Invoice
Confirm the original invoice was cleared by ZATCA
2
Check Document Type
Ensure you need debit note (additional charge) not credit note
3
Link Correctly
Use Qeemah's 'Debit Note' feature from original invoice
4
Verify Amount
Debit note amount should reflect additional charges only
Fix ZATCA Errors Automatically
Qeemah validates invoices before submission and prevents ZATCA-00020 errors from happening.