ERROR
ZATCA-00019 Invalid Credit Note Reference
Credit note references an invoice that doesn't exist or wasn't reported to ZATCA.
⚠️ What Causes This Error?
Common reasons why you might see ZATCA-00019
- ✗ Original invoice number incorrect
- ✗ Referenced invoice not yet submitted
- ✗ Invoice was rejected by ZATCA
- ✗ Typo in original invoice reference
✅ How to Fix This Error
Follow these steps to resolve ZATCA-00019
1
Verify Original Invoice
Confirm the original invoice was cleared by ZATCA
2
Submit Original First
If pending, submit original invoice before credit note
3
Correct Reference
Update credit note with correct invoice number
4
Use Qeemah Link
Create credit note by clicking 'Credit Note' on original invoice
Fix ZATCA Errors Automatically
Qeemah validates invoices before submission and prevents ZATCA-00019 errors from happening.