WARNING
ZATCA-00016 Missing Buyer Information
For B2B (tax) invoices, buyer TIN and address are required but missing.
⚠️ What Causes This Error?
Common reasons why you might see ZATCA-00016
- ✗ Customer profile incomplete
- ✗ Tax invoice used for B2C customer
- ✗ Customer TIN not verified
- ✗ Address fields partially filled
✅ How to Fix This Error
Follow these steps to resolve ZATCA-00016
1
Complete Customer Profile
Add customer TIN, full address, and company name
2
Use Correct Invoice Type
Use Simplified Invoice for B2C (no TIN required)
3
Verify Customer TIN
Check customer's TIN on ZATCA portal
4
Import Customer Data
Use Qeemah's bulk import to update customer records
Fix ZATCA Errors Automatically
Qeemah validates invoices before submission and prevents ZATCA-00016 errors from happening.