ERROR
ZATCA-00001 Invalid TIN (Tax Identification Number)
The Tax Identification Number (TIN) format is invalid or doesn't match ZATCA records.
⚠️ What Causes This Error?
Common reasons why you might see ZATCA-00001
- ✗ TIN contains less than 15 digits
- ✗ TIN starts with incorrect prefix (should start with 3)
- ✗ TIN doesn't match registered company in ZATCA system
- ✗ Typo in TIN entry
✅ How to Fix This Error
Follow these steps to resolve ZATCA-00001
1
Verify TIN Format
Ensure TIN is exactly 15 digits starting with 3 (e.g., 300XXXXXXXXXXX3)
2
Check ZATCA Portal
Log into ZATCA portal and verify the registered TIN matches your invoice settings
3
Update in Qeemah
Go to Settings → Company → Tax Settings and correct the TIN
4
Regenerate Invoice
Delete the failed invoice and create a new one with correct TIN
Fix ZATCA Errors Automatically
Qeemah validates invoices before submission and prevents ZATCA-00001 errors from happening.