ERROR ZATCA-00021

Invalid Currency Code

The currency code in the invoice does not conform to ISO 4217 standard or is not supported by ZATCA.

⚠️ What Causes This Error?

Common reasons why you might see ZATCA-00021

  • Using lowercase currency codes (e.g., 'sar' instead of 'SAR')
  • Using a non-existent or invalid ISO 4217 currency code
  • Using a currency symbol (﷼) instead of the ISO code (SAR)
  • Missing DocumentCurrencyCode element in the XML invoice

How to Fix This Error

Follow these steps to resolve ZATCA-00021

1

Verify ISO 4217 Format

Use uppercase three-letter codes: SAR for Saudi Riyal, AED for UAE Dirham, USD for US Dollar.

2

Check All Amount Fields

Ensure all monetary amounts in the invoice use the same currency code consistently.

3

Validate XML Element

Verify the cbc:DocumentCurrencyCode element exists and contains a valid ISO 4217 code.

Fix ZATCA Errors Automatically

Qeemah validates invoices before submission and prevents ZATCA-00021 errors from happening.

Book Guided Demo →
Chat with us on WhatsApp