ERROR
ZATCA-00017 Certificate Not Found
The ZATCA compliance certificate required for signing invoices was not found.
⚠️ What Causes This Error?
Common reasons why you might see ZATCA-00017
- ✗ ZATCA onboarding not completed
- ✗ Certificate file deleted or moved
- ✗ Certificate not uploaded to Qeemah
- ✗ Production certificate not obtained
✅ How to Fix This Error
Follow these steps to resolve ZATCA-00017
1
Complete ZATCA Onboarding
Go through ZATCA Phase 2 onboarding process
2
Request Certificate
Generate CSR and obtain certificate from ZATCA
3
Upload Certificate
Upload certificate in Settings → ZATCA Integration
4
Verify Installation
Test with Qeemah's ZATCA connection test feature
Fix ZATCA Errors Automatically
Qeemah validates invoices before submission and prevents ZATCA-00017 errors from happening.