ERROR ZATCA-00015

Invalid VAT Category Code

The VAT category code used is not recognized by ZATCA (must be S, Z, E, or O).

⚠️ What Causes This Error?

Common reasons why you might see ZATCA-00015

  • Invalid category code entered
  • Category code not supported in Saudi Arabia
  • Mismatch between item type and tax category
  • Custom category codes not allowed

How to Fix This Error

Follow these steps to resolve ZATCA-00015

1

Use Valid Codes

S=Standard (15%), Z=Zero-rated (0%), E=Exempt, O=Out of scope

2

Check Item Configuration

Verify each product has correct tax category

3

Update Product Master

Fix tax categories in Products → Edit → Tax Settings

4

Review ZATCA Guidelines

Consult ZATCA documentation for proper categorization

Fix ZATCA Errors Automatically

Qeemah validates invoices before submission and prevents ZATCA-00015 errors from happening.

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