ERROR
ZATCA-00011 Connection Timeout
The connection to ZATCA server timed out before receiving a response.
⚠️ What Causes This Error?
Common reasons why you might see ZATCA-00011
- ✗ ZATCA servers experiencing high load
- ✗ Network connectivity issues
- ✗ Firewall blocking ZATCA endpoints
- ✗ Internet connection unstable
✅ How to Fix This Error
Follow these steps to resolve ZATCA-00011
1
Retry Submission
Wait a few minutes and retry the submission
2
Check Internet
Verify your internet connection is stable
3
Whitelist ZATCA URLs
Ensure zatca.gov.sa is not blocked by firewall
4
Try Off-Peak Hours
Submit during early morning or late evening
Fix ZATCA Errors Automatically
Qeemah validates invoices before submission and prevents ZATCA-00011 errors from happening.