ERROR
ZATCA-00010 Invalid QR Code
The QR code embedded in the invoice doesn't contain valid ZATCA-compliant data.
⚠️ What Causes This Error?
Common reasons why you might see ZATCA-00010
- ✗ QR code missing required TLV fields
- ✗ Incorrect Base64 encoding
- ✗ QR code generated with wrong data
- ✗ QR code resolution too low to scan
✅ How to Fix This Error
Follow these steps to resolve ZATCA-00010
1
Regenerate QR Code
Use Qeemah to regenerate the invoice with new QR code
2
Update Qeemah
Ensure you have latest version with QR code fixes
3
Test QR Scanner
Use ZATCA's QR validation tool to verify QR content
4
Check Print Quality
Ensure QR code prints at minimum 2cm x 2cm size
Fix ZATCA Errors Automatically
Qeemah validates invoices before submission and prevents ZATCA-00010 errors from happening.