Madad
مداد
📖 Definition
Madad is a Saudi government e-services platform operated by the Ministry of Commerce that provides consumer protection services, commercial dispute resolution, and business complaint management.
In everyday Saudi accounting work, madad matters because it affects invoice accuracy, financial reporting, tax filing, or ZATCA compliance depending on the transaction.
📖 التعريف بالعربية
مداد هي منصة خدمات إلكترونية حكومية سعودية تديرها وزارة التجارة توفر خدمات حماية المستهلك وحل النزاعات التجارية وإدارة الشكاوى التجارية.
💡 Example
Consumers can file complaints against businesses through Madad, and businesses must respond within 5 business days.
يمكن للمستهلكين تقديم شكاوى ضد المنشآت عبر مداد، ويجب على المنشآت الرد خلال 5 أيام عمل.
When this term matters
Invoices
Use the correct term and value before issuing ZATCA-compliant invoices or credit notes.
Reports
Map it to the right account, tax field, or compliance report to avoid reconciliation gaps.
Compliance
Keep the Arabic and English meaning aligned when working with auditors, ZATCA, or customers.
Automate Madad with Qeemah
Qeemah accounting software handles madad automatically, ensuring ZATCA compliance and reducing manual work.